Top Myths About Transitioning Medical Billing Teams
Myth One: Will my old AR be lost if I transition? This concern shows up in many conversations with practices that are unhappy with their current AR and are looking for a change. They wonder what happens to the bucket of money sitting in their accounts receivable. In reality, old AR typically includes unpaid claims from prior billing, which can involve insurance AR, patient AR, or claims that haven’t been adjudicated for one reason or another, as well as items in collections. There are a variety of reasons these claims aren’t paid yet, but old AR is not automatically lost. When we take on a transition, we can pursue that old AR. The exact approach depends on the software you’re using and what the implementation plan looks like. There is an important exception to keep in mind: claims past the timely filing limit should be written off or cleaned up so you can accurately measure performance. If you have a large amount of old AR from 2022 or 2023 with little to no expectation of payme...